Contact: Sarah @ press at FuzziBunz dot com
FuzziBunz® Announces New Lifetime Warranty On All FuzziBunz Cloth Diapers
Lafayette, Louisiana (January 20, 2012) – FuzziBunz® cloth diapers today announces a new extended lifetime warranty on its entire award-winning cloth diaper collection. The new lifetime warranty covers any defects related to malfunctioning snap closures or any issues related to the diaper’s PUL (waterproof outer shell).
In year’s prior, FuzziBunz®’s warranty only offered one year protection on snap closures and PUL defects. Today, the new lifetime snap and PUL warranty covers all diapers purchased past, present and future for the life of the diaper.
Tereson Dupuy, the founder and CEO of FuzziBunz®, says her goal with creating a lifetime warranty is to show her customers that she stands behind her brand.
“I want people to feel confident that the FuzziBunz modern cloth diapers they buy will properly function for a long time. I feel the best way for me to demonstrate my commitment to our customers is to guarantee the diaper’s snaps and PUL for life,” says Dupuy. “Customers can feel confident in their choice to use FuzziBunz diapers knowing that a company stands behind its products.”
The new lifetime warranty on snaps and PUL is one of the first of its kind in a booming reusable diaper industry. FuzziBunz officials say if a snap breaks or the diaper’s PUL doesn’t function properly, the company will fix or replace it immediately.
The new warranty was implemented in response to defective snaps mistakenly used by the company’s manufacturer in early 2011 and that impacted a handful of diapers that went into circulation.
“We deeply regret that some of our customers experienced any issues with their snap closures. We are doing everything in our power to make these customers feel whole again and to show them that we promise to fix any diapers that experience snap defects without hesitation,” adds Dupuy. “New diapers, including the new Elite One Size Diapers, were not impacted and customers can feel confident that we have taken significant measures to rid of these defective closures from our inventory.” (View Tereson Dupuy’s statement)
Customers experiencing any snap or PUL defects should immediately complete a Warranty Support Form at http://www.fuzzibunzretailers.com/prodSupport.php for swift replacement of their diapers.
Further, FuzziBunz has implemented a new product support tool in order to more swiftly and directly communicate with customers and address any concerns they have about the new warranty, snap issues or anything else. The tool is found online at http://www.fuzzibunz.com/getSat.php.
To learn more about FuzziBunz, please visit www.FuzziBunz.com. To find a FuzziBunz retailer near you, please search the Where to Buy page at http://www.fuzzibunz.com/search_db/cat_show.php.
The patented FuzziBunz® cloth diapers are a modern, convenient and sustainable diapering solution for today’s busy parents. The reusable pocket cloth diapers ensure no leaks, no rash and no waste. FuzziBunz® diapers include three layers: 1) a waterproof outer barrier to keep wetness contained, 2) a soft microfleece inner layer that touches a baby’s skin and pulls away moisture, and 3) a unique, pocket-style opening that enables a parent to customize the absorbency using super absorbent micro-terrycloth pads. Stay-at-home-mom, Tereson Dupuy, invented FuzziBunz® in January 1999 in response to her infant son’s chronic diaper rash and her overall dissatisfaction with all available diapers. Tereson stitched the first FuzziBunz® in her home and a short time later, the modern cloth diapering movement was born. Today, FuzziBunz comes in Perfect Size and One-Size cloth diaper options. For more information about FuzziBunz® cloth diapers and accessories and to find a list of retailers, please visit www.FuzziBunz.com.
Tags: Diaper Warranty