The FuzziBunz Warranty

We take incredible care when we ship our cloth pocket diapers to our customers. Prior to shipping we inspect each of our pocket diaper products to ensure high-quality products reach our customers. We understand that the customer is the ULTIMATE inspector. If you find that any of your baby cloth diaper products from FuzziBunz are not up to standard, we WANT to know!

The FuzziBunz® Warranty Coverage

  • Snaps are covered for three (3) years
  • Defects in materials and workmanship are covered for one (1) year

This warranty is extended to the original owner and applies only to products purchased from an authorized FuzziBunz® retailer. No warranty claims will be considered without a copy of an itemized and dated receipt from an authorized FuzziBunz® retailer and the Returns/RMA form below. Warranty period begins at the date of purchase noted on the receipt.

Items often covered by our warranty:

  • Snaps
  • Sewn Seams
  • PUL (waterproofing)
  • Elastic
  • Buttons
  • Zippers

Reasons a warranty may by void:

  • Abuse or alteration
  • Improper Cleaning or Handling
  • Improper Storage
  • Excessive wash routines or excessive wear and tear
  • Use of fabric softeners, solvents, any caustic substance, diaper rash cream, soaking
  • Use of detergents containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils) or natural soap
  • Items purchased as Second-Quality (as indicated on receipt).

In addition to the above stated, this warranty excludes:

  • Leaking, Diaper Odor, Normal wear, tears, cuts, natural fiber wear and holes, snagging, shrinkage, etc.
  • Pilling Fleece.
    • The brushed fleece used on FuzziBunz® diapers resists pilling. All fabrics pill to some degree. When compared to a short-fiber fleece, brushed fleece is more comfortable against the skin but more susceptible to pilling. Pilling will not affect the comfort or performance of FuzziBunz® brushed fleece.
  • Accidental damage.
    • Items caught, torn, melted in a washing machine/dryer

To make a warranty claim, please call us at 855-379-2229 (855-DRY-BABY), or e-mail us at shop@fuzzibunz.com.
Warranty repair/replacement questions are often answered with more questions. We may be able to provide you with simple instructions for resolving the problem you are having. If it is determined we need to examine the product for workmanship materials. Please complete the Returns/RMA form below.

FuzziBunz Returns

Click to fill out the Returns/RMA form.

IMPORTANT: Any product that does not fall under our warranty and does not have a proof of purchase will be returned immediately. Return shipping costs will only be covered on defective items identified within 90 days of purchase. After 90 days, shipping is the customer's responsibility. No exceptions.

Looking for our Return Policy? Click here.